Free Resources

Are you a contract professional (procurement or sales) seeking more advanced advice to negotiate complex customer-supplier agreements? Good, you’re in the right place. These free resources provide tactical advice to business people negotiating complex customer/supplier agreements.

I’m Jeanette Nyden, an expert on negotiating customer-supplier contracts. I’ve been writing, teaching, and working with companies to negotiate customer-supplier agreements for many years. All of these free resources are based on my personal experiences, either as an attorney, mediator, or negotiation coach.

And more importantly, I’ve worked with both procurement and sales teams, which gives me a unique—and deep—understanding of supply chain management. That dual approach to supply chain negotiations (customer and supplier facing at the same time) gives me an exceptional view into translating customer demands into supplier performance.