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Free Resources

Are you a contract professional (procurement or sales) seeking more advanced advice to negotiate complex customer-supplier agreements? Good, you’re in the right place. These free resources provide tactical advice to business people negotiating complex customer/supplier agreements.

I’m Jeanette Nyden, an expert on negotiating customer-supplier contracts. I’ve been writing, teaching, and working with companies to negotiate customer-supplier agreements for many years. All of these free resources are based on my personal experiences, either as an attorney, mediator, or negotiation coach.

And more importantly, I’ve worked with both procurement and sales teams, which gives me a unique—and deep—understanding of supply chain management. That dual approach to supply chain negotiations (customer and supplier facing at the same time) gives me an exceptional view into translating customer demands into supplier performance.

Free Resources Slide 1

“I religiously read, discuss with colleagues practicing globally, and implement the knowledge shared by Jeanette Nyden. I found her write-ups simple and standard, truly creative, and very effective. Counterparts fully get convinced if you apply her say. Will always have respect and trust for the wonderful knowledge transfer she does. Keep it up!” 

Arvind Pardeshi
Manager-Commercial and Contracts, Sterlite Technologies Limited

“I religiously read, discuss with colleagues practicing globally, and implement the knowledge shared by Jeanette Nyden. I found her write-ups simple and standard, truly creative, and very effective. Counterparts fully get convinced if you apply her say. Will always have respect and trust for the wonderful knowledge transfer she does. Keep it up!”

Arvind Pardeshi
Manager-Commercial and Contracts, Sterlite Technologies Limited