206-240-7678 [email protected]

Most websites, of course, have an “about us” page. You can read ours here.

But what about YOU? Since YOU are the center of our universe, this page is for—and ABOUT—you.

Jeanette Nyden | Loving Complex Contracts

We know…

  • Your contractual complexity keeps increasing—along with your workload
  • You and your team feel frustrated and overwhelmed
  • Your best folks are moving on, leaving a significant skills gap, and everyone is stretched thin
  • You KNOW you must dramatically enhance negotiation skills, but no one on staff is properly trained
  • You and your team have got a stack of “stuck” deals that drain your resources

We also know that whether you realize it or not, you are being asked to do work that lawyers performed a generation ago.

And we know that you now realize that you and your organization need a top-tier, tailored contracting skills program to upskill you and your team but don’t have the trainers or expertise to roll it out internally.

Home Slide 1

“I love speaking/working with you because of your ability to simplify and explain a complex situation with relatable descriptions. You keep my pencil sharp.“

Supervisor, Procurement
Fortune 500 Utility
Home Slide 2

“Your work with our team was incredibly impactful and helped to decrease sales cycles and also decrease frustrations – thank you so much.”

Celia Landesberg
Senior Account Executive, EcoVadis
Home Slide 3

“Your help was extremely valuable to our negotiation process. You coached us on and through a process that we were not familiar with and helped establish credibility with our customers. You gave us confidence that that we could deal with them on even terms. Because you helped us to be prepared, there’s no doubt that we got the best deal for our company.”

M.C.
CEO, software company
Home Slide 4

"The training program is so well prepared. I learned a lot! "

M.S.
Account Executive, Saas Company
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“Your help was extremely valuable to our negotiation process. You coached us on and through a process that we were not familiar with and helped establish credibility with our customers. You gave us confidence that we could deal with them on even terms. Because you helped us to be prepared, there’s no doubt that we got the best deal for our company.” 

M.C.
CEO, Software Company

“I really appreciate your efforts to build my team’s skills. We knew there was a skills gap, and having you assess the team and train to the gap has made a big difference.” 

A.R.
CEO, Global Manufacturer

Nyden on Negotiation upskills non-lawyers to negotiate fair, balanced, and risk-free agreements. We provide a turn-key and tailored learning programs to both sales and procurement professionals.

 

Nyden on Negotiation works with:

  • Buy-side and sell-side contract negotiators—both teams and individual contract negotiators
  • Non-lawyer contract professionals and their managers
  • Contract administrators
  • Procurement professionals
  • Account executives/representatives
  • Category leads
  • Global sourcing and outsourcing professionals
  • Vendor/supplier/customer professionals
  • Technical SMEs who negotiate contracts
Jeanette Nyden

Results

Results Slide 1

“Over a two-day period you trained over 50 members of our staff – both buyers and salespeople, technical and non-technical. What I expected for this training was someone who could provide our staff with basic negotiation skills. What you delivered was totally tailored to our business with a clear understanding of our challenges.” 

R.N.
Director, Global Manufacturer

“Over a two-day period you trained over 50 members of our staff – both buyers and salespeople, technical and non-technical. What I expected for this training was someone who could provide our staff with basic negotiation skills. What you delivered was totally tailored to our business with a clear understanding of our challenges.”

R.N.
Director, Global Manufacturer

I deliver proven results. Here are four “Before and After” skills assessment results. (The names of the organizations have been removed to allow for anonymity.)

“Before and After” skills assessment results
“Before and After” skills assessment results
“Before and After” skills assessment results
“Before and After” skills assessment results

Case Studies

Public Utilities

I. Talent Development

Issue: Attrition of top talent and a relatively inexperienced contracting team (buy-side) who were asked to negotiate increasingly complex contracts.

Services: Comprehensive training program including: on-line negotiation skills assessment, needs assessment report, several days of in-person training, several web-based training sessions, on-going one on one coaching and mentoring.

Outcomes: Increasing effectiveness to negotiate terms and conditions, metrics, and scorecards in complex goods and services contracts.

 

Manufacturing

II. Leadership Development

Issue: Centralization of the purchasing function to support category management, requiring “buyers” to dramatically enhance their negotiation skills.

Services: Comprehensive training program including: on-line negotiation skills assessment, needs assessment report, several days of in-person training, several web-based training sessions, on-going one on one coaching and mentoring for the leadership team.

Outcomes: Increasing the use of Should Cost Analysis and Total Landed Cost Analysis and other data to drive price negotiations. And, uniform skill enhancement for management to take on a mentorship role with the rest of the purchasing team to meet cost reduction plans for commodity purchases. 

Telecommunications

III. Relationship Development

Issue: Customer’s desire to stabilize a challenging relationship (“at each other’s throats”) with a service provider.

Services: Contract review, relationship assessment using the CaT™ survey, one day of negotiation training program for a 60 person team, one day facilitated negotiation session with leadership to re-set KPI’s for the following year.

Outcomes: Contract renewal complete two and one-half years after describing their relationship as “combative”.  

Cloud Services

IV. Talent Development

Issue: Supplier offered innovative cloud service that freaked out customers’ contracting teams. So, the customer sent over 75 pages, irrelevant contracts.

Services: Customized tools from The Contract Professional’s Playbook and a one-day in-person role-playing session to enhance the roll-out of a revised, tailored, and simplified supplier contract that more accurately addresses customers’ contract concerns.

Outcomes: Increasing effectiveness for the sales team to negotiate terms and conditions using their own supplier contract and incorporate their customers’ contract terms.

 

One year after training and coaching
Results Slide 2

“I need relevant negotiation coaching – someone who understands that I am not selling a car. I am building and maintaining relationships that last for years and years. They are complex and nuanced and typical training just doesn’t fit with what I face each day.” 

A.E.
Account Director, Pharma

“I need relevant negotiation coaching – someone who understands that I am not selling a car. I am building and maintaining relationships that last for years and years. They are complex and nuanced and typical training just doesn’t fit with what I face each day.” 

A.R.
Account Director, Pharma

Let’s start that conversation.

Schedule a discovery call to discuss the type of training program that best fits your needs.