- Contracts are a framework to dictate performance, not a framework for litigation.
- “Standard Terms and Conditions” are often misunderstood or flat out ignored.
- Project plans are not perfect and must be updated as changes occur. But, acceptance criteria should never change without a proper change order process.
- Stuff happens that the contract will not cover. The contract then acts like a referee when there is a dispute or issue. And, like a referee, the contract is only as good as the information the referee (contract) has to work with. So, make the contract clear, precise and consistent.
- Learn from and incorporate lessons learned as often as possible, especially in successive projects with similar scopes of work.
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