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  1. Contracts are a framework to dictate performance, not a framework for litigation.
  2. “Standard Terms and Conditions” are often misunderstood or flat out ignored.
  3. Project plans are not perfect and must be updated as changes occur. But, acceptance criteria should never change without a proper change order process.
  4. Stuff happens that the contract will not cover. The contract then acts like a referee when there is a dispute or issue. And, like a referee, the contract is only as good as the information the referee (contract) has to work with. So, make the contract clear, precise and consistent.
  5. Learn from and incorporate lessons learned as often as possible, especially in successive projects with similar scopes of work.

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