by Jeanette Nyden | Oct 12, 2020 | Business Relationships, Words
There are two reasons why performance measures don’t guarantee performance. Read below for the first reason. This article is part 1 of a three-part series. In part two, I will outline the second reason, and in part 3 I will offer a solution. What follows is an excerpt...
by Jeanette Nyden | Jun 9, 2014 | Service Level Agreements
Are you focused on the outcome of what you are buying or on the process of buying it? I think that most people in your shoes would say “both”. From my point of view, the answer is clearly the process. People in sourcing and procurement are very concerned with...
