Follow these four steps to a winning counter proposal! Step One: Restate their words exactly as they said them It seems to me that you are saying . . . What I hear is . . . . Step Two: Ask clarifying questions What is your greatest concern here today? What bothers you...
Have you ever wanted to say no to some unreasonable request, whether from a client, vendor, boss, or co-worker, but said yes just to keep the peace? If you are like most of us, we are taught that saying no can be a bad thing. But what about those times when you have...