Have you ever wanted to say no to some unreasonable request, whether from a client, vendor, boss, or co-worker, but said yes just to keep the peace? If you are like most of us, we are taught that saying no can be a bad thing. But what about those times when you have...
Have you had one of these conversations lately? You tell the other person, whether it is a co-worker, vendor, or customer, That is not what I said. Then the other person says, Yes it is! These circular conversations are so frustrating and can lead to serious...
