by Jeanette Nyden | Sep 6, 2021 | Business Relationships, contract management
Sorry folks, but it is TRUE. For the sell-side account manager, her/his role in post-award contract management is more fully defined, recognized and valued by the supplier because it is in essence a customer satisfaction function. Buying companies tend to overlook the...
by Jeanette Nyden | Oct 6, 2020 | Business Relationships, Trust, Words
Trust is the core quality of any collaborative partnership. Companies with high degrees of trust can spend their energies leveraging each other’s core strengths and creating value, rather than on compliance, enforcement, or worse, fighting metaphorical fires as a...
by Jeanette Nyden | Sep 18, 2017 | Business Relationships, contract management, contract negotiations, Getting to WE, Trust, Words
Getting to We is a book about negotiating. It is not, however, a typical negotiation book when compared to the hundreds of other negotiation books. It is a book that opens the way to developing a new mindset and process for negotiating business relationships where...
by Jeanette Nyden | Jul 27, 2017 | Business Relationships, contract management, contract negotiations, Trust, Words
We often hear stories of business relationships that appeared strong suddenly turning sour. These relationships may even have existed for some time. So what is going on? It is likely acts of opportunism. Here’s an example. A client of mine awarded a...
by Jeanette Nyden | Mar 19, 2009 | Business Relationships
Stressed out and stretched thin. That’s today’s business theme. All kinds of businesses are making tough choices. Customers are cutting back. Some are on the brink of disaster, while others are perfectly fine but act like they are on the verge of collapse. All of this...
