Innovation transforms something, whether a process or a machine. It is more than an incremental improvement—saving “fingers and toes” worth of time, effort or money. Many companies, if not all, claim that they want their supplier pool to bring them innovative ideas....
Businesses often wonder how they can improve their strategic relationships. They ask, “Do I dive straight into the ‘deal’ terms to hammer out problematic clauses or do you take a different approach?” If you want to deliver an enduring relationship that will deliver...
It’s 5:30 pm. Your biggest client, ABC Co., just sent you an email requesting a proposal cutting prices by 5% for the remainder of 2010. ABC Co. would like your company’s revised pricing schedule by the end of the week. You think to yourself, “Now what?” In a rocky...
Ellie sat across from me and sheepishly admitted that she wasn’t a good negotiator. As a powerful government procurement agent, you would have thought that she had contract negotiations down to a science. When pressed, Ellie admitted that she knew the business...
Seven business men and women gathered recently in Seattle over an early morning breakfast to discuss negotiation best practices. Over the course of two hours they discussed a wide variety of negotiations that they had been a part of over the years. The seven best...