Trust is the core quality of any collaborative partnership. Companies with high degrees of trust can spend their energies leveraging each other’s core strengths and creating value, rather than on compliance, enforcement, or worse, fighting metaphorical fires as a...
Help from their service providers to develop a solid strategy to seriously reduce costs and waste. If providers don’t take the lead on directing cost reduction, providers should expect further commoditization. I just spent one week in Scotland working with one of the...
