by Jeanette Nyden | Sep 18, 2006 | contract management, contract negotiations, customer relationship, negotiating factors, negotiating strategic relationships, negotiation skills, negotiations, negotiators
Experts in time management often say that 20% of our customers take up 80% of our time. With just a few customers taking up a disproportionate amount of time, it is essential to learn how to say no, and still keep that conversation going. That’s right, say no....
by Jeanette Nyden | Sep 1, 2006 | best practices, Business Relationships, communication styles, customer relationship, negotiating strategic relationships, negotiation skills, negotiations, negotiators
You open your email account to learn that there is another message from Mr. Big Firm Lawyer representing Super Big Co. You dread opening the email, and in fact open all other emails, even the one from your Mom with pictures of her cat, before you open the one from...
by Jeanette Nyden | Sep 3, 2004 | negotiators
Prepare ahead of time. This is the single most important thing that you can do to improve your chances of reaching a mutually beneficial outcome. Know all the issues that will be discussed. Consider what the other person’s goals for the negotiation might be....