by Jeanette Nyden | Jul 8, 2021 | best practices, Business Relationships, contract management, contract negotiations, customer relationship, risk management
If you have a risk that needs to be addressed in a contract, use these three questions to help you get a handle on it. It could be a new risk profile due to market constraints, a new law, or a new corporate policy. Where in your standard contract are common risks...
by Jeanette Nyden | Jun 29, 2021 | Business Relationships, contract management, contract negotiations, customer relationship, negotiations
The goal of a governance structure To design and institutionalize an effective, collaborative governance structure to deliver strategic insight. (Institutionalize, means have a system in place that works even though key individuals leave the organization, and even if...
by Jeanette Nyden | Sep 19, 2015 | customer relationship, Video
Is there a problem in your customer/supplier relationship? It could be the contract. In this video, I discuss my process for assessing the structural integrity of your customer/supplier agreement. Watch on Youtube.
by Jeanette Nyden | Jan 8, 2007 | alliance program, Business Relationships, communication styles, contract management, contract negotiations, customer relationship, goods and services
I want to tell you about an exciting new project that I am working on with a client. Together, my client and I are developing an alliance program from the ground up. Like you, he is a smaller company. His company cannot force its vendors into an alliance program or...
by Jeanette Nyden | Sep 18, 2006 | contract management, contract negotiations, customer relationship, negotiating factors, negotiating strategic relationships, negotiation skills, negotiations, negotiators
Experts in time management often say that 20% of our customers take up 80% of our time. With just a few customers taking up a disproportionate amount of time, it is essential to learn how to say no, and still keep that conversation going. That’s right, say no....
by Jeanette Nyden | Sep 1, 2006 | best practices, Business Relationships, communication styles, customer relationship, negotiating strategic relationships, negotiation skills, negotiations, negotiators
You open your email account to learn that there is another message from Mr. Big Firm Lawyer representing Super Big Co. You dread opening the email, and in fact open all other emails, even the one from your Mom with pictures of her cat, before you open the one from...
